
May 6, 2003
Sprint Awarded Three-Year Relay Service Agreement for State of Hawaii
From: Sprint - May 6, 2003
Hello:
Today, Sprint released the following news as the State of Hawaii's
Telecommunications Relay Services (TRS) provider. This news follows last
week's news around Sprint's work over the past year in Relay Services
(http://144.226.116.29/PR/CDA/PR_CDA_Press_Releases_Detail/1,3245,1111598,00
.html)
If you have any questions or would like further information about Sprint's
TRS capabilities, please contact me at 972-830-2664 or via e-mail. Thank
you for your time and consideration.
Best regards,
Stephen
Sprint Awarded Three-Year Relay Service Agreement for State of Hawaii
OVERLAND PARK, Kan. - May 6, 2003 - The State of Hawaii has selected Sprint
(NYSE: FON, PCS) as its new provider of Telecommunications Relay Services
(TRS) for the deaf within the state, replacing former provider Verizon. The
establishment and management of a relay call center within the state is
included in the three-year agreement. The center, to be located in
Honolulu, will employ approximately 20 residents of Hawaii to serve as relay
communications assistants and administrative staff.
Sprint relay services will be available July 1st within Hawaii by dialing
711 or one of several toll- free numbers; Sprint will also provide video
relay services for the state through a Web site: www.USAVRS.com.
Hawaii joins 28 other states plus Puerto Rico and the federal government in
selecting Sprint Relay to provide TRS for the deaf, hard of hearing,
deaf-blind and speech impaired.
"We're extremely pleased to bring Sprint's 12-plus years of relay experience
to Hawaii residents," said Mike Ligas, region vice president, Sprint Relay.
"This latest contract win is testament to the hard work and great service
put forth by Sprint's relay team each and every day to millions of deaf and
hard-of-hearing Americans."
The agreement is expected to deliver significant cost savings to the state
of Hawaii while providing a wide range of assistive communications
technologies. Sprint's experience in the field also provides the assurance
that all services delivered will meet or exceed Federal Communications
Commission mandates for TRS.
Sprint will provide relay service to allow citizens of Hawaii who are deaf,
hard of hearing, deaf-blind or speech-disabled to communicate with hearing
persons on the phone through traditional, online or video relay services.
Traditional relay services involve a communications assistant serving as an
intermediary for phone calls between a deaf user and a hearing party. The
communications assistant speaks words typed by a deaf user on a text
telephone (TTY) or via the Internet, and relays the hearing person's spoken
response by typing back to the deaf user. Video relay service
(www.USAVRS.com
enables the deaf user to communicate in American Sign Language via a
computer with a Web camera instead of typing.
Sprint Government Systems Division (www.sprint.com/gsd
range of Sprint product and service offerings for federal and state
government customers. Sprint Relay began in 1990 and provides
state-of-the-art technology, a full range of features and highly-trained,
professional staff to ensure users are able to communicate easily and
effectively every time they place a relay call. Relay service is available
24 hours a day, 365 days a year, with no restrictions on the number of calls
placed or call length. Sprint's national Internet Relay service is
available at www.sprintrelayonline.com
its national Video Relay Service, a joint venture with Communication
Services for the Deaf, is available at www.USAVRS.com
For questions about Hawaii Relay, contact Greg Gantt, interim account
manager at 317-876-9301 (TTY) or e-mail at greg.gantt@mail.sprint.com
About Sprint
Sprint is a global communications company serving more than 26 million
business and residential customers in over 70 countries. With approximately
72,000 employees worldwide and nearly $27 billion in annual revenues, Sprint
is widely recognized for developing, engineering and deploying
state-of-the-art network technologies, including the United States' first
nationwide all-digital, fiber-optic network and an award-winning Tier 1
Internet backbone. Sprint provides local voice and data services in 18
states and operates the largest 100-percent digital, nationwide PCS wireless
network in the United States.